Last updated: 21 January 2026
This Privacy Policy explains how Keyflow Inc. (“Keyflow”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit our website, use our services, purchase our products, or otherwise interact with us.
This policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), as well as other applicable state and federal privacy and consumer protection laws.
Keyflow Inc. is committed to processing personal information in a transparent, lawful, and secure manner and to being clear with customers about how their personal information is used.
Data Collection
We may collect personal information when:
you use our website
you use our services
you contact us
you purchase products through our website, or
you are a recipient of our services
Categories of Personal Information We Collect
The categories of personal information we may collect include:
Identifiers, such as your name, postal address, email address, telephone number, IP address, and other contact details
Commercial information, such as records of products or services purchased
Professional or employment information, such as your company name, position, company address, email address, and telephone number
Internet or electronic activity, such as information collected via cookies and similar technologies when you use our website
We do not knowingly collect sensitive personal information beyond what is necessary to provide our products and services.
Why We Collect This Information
We collect personal information to:
provide you with products and services you request
communicate with you regarding services, or enquiries
meet our legal, accounting, and regulatory obligations
improve our website, products, and customer experience
How We Collect This Information
We may collect personal information:
Directly from you, for example when you request a sample, request a barn visit, register on our website, or fill out our contact us form
Automatically, through cookies and similar technologies when you use our website
From publicly available sources, such as social media or online platforms where you have interacted with our content
We take reasonable steps to ensure that personal information is accurate and up to date. If you believe any information we hold is incorrect, you may contact us using the details below.
Keeping Your Information Safe and Secure
Keyflow Inc. is committed to keeping personal information secure and protecting it against unauthorised access, disclosure, alteration, loss, or destruction. We use appropriate technical and organisational safeguards to protect personal information.
Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information to trusted service providers who assist us in operating our business, including:
accountants, auditors, lawyers, and professional advisers
IT systems, hosting, and technical support providers
marketing and advertising service providers
These service providers are permitted to use personal information only as necessary to perform services on our behalf and are contractually required to protect it.
Our systems are cloud-based and hosted within the UK or European Economic Area (EEA), and we take steps to ensure appropriate safeguards are in place where personal information is processed.
How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain our relationship with you, or to comply with legal, accounting, or regulatory obligations.
Marketing Communications
We may contact you with information we believe is relevant and of interest to you, including information about equine nutrition, new products, or business updates.
You may opt out of marketing communications at any time by:
clicking the “unsubscribe” link in any marketing email, or
contacting us at advice@keyflowfeeds.us
We will honour opt-out requests promptly and will not require you to pay a fee or provide additional personal information to unsubscribe.
Privacy Rights for California Residents (CCPA/CPRA)
If you are a resident of California, you have the following rights regarding your personal information:
Right to Know what personal information we collect, use, disclose, and the purposes for doing so
Right to Access the personal information we hold about you
Right to Delete personal information we have collected from you, subject to certain legal exceptions
Right to Correct inaccurate personal information
Right to Opt Out of Sale or Sharing of personal information (we do not sell or share personal information for cross-context behavioural advertising)
Right to Non-Discrimination for exercising your privacy rights
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
Links to Other Websites
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We keep this Privacy Policy under regular review and may update it from time to time. Any changes will be posted on this page with an updated “Last updated” date.
How to Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: advice@keyflowfeeds.us
Address:
Keyflow Inc.
4600 140th Ave North, Suite 180
Clearwater, Florida
33762, U.S.A
COOKIES POLICY (US-UPDATED)
Keyflow Cookies Policy
Last updated: 21 January 2026
We use cookies and similar technologies on www.keyflowfeeds.com to operate our website and improve your experience.
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly, remember preferences, and collect analytics information.
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a set period).
How We Use Cookies
We use cookies to:
enable essential website functionality
analyse website usage and performance
remember user preferences
support marketing and advertising activities
Some cookies may constitute “sharing” of personal information under California law when used for analytics or advertising purposes.
Third-Party Cookies
We may allow third-party service providers (such as analytics providers) to place cookies on our website to help us understand how the site is used and improve our services.
Your Choices Regarding Cookies
You can control cookies through your browser settings. You may also opt out of certain analytics or advertising cookies by adjusting your browser or device settings.
Please note that disabling cookies may affect the functionality of the website.
More Information About Cookies
You can learn more about cookies at:
All About Cookies – http://www.allaboutcookies.org
Network Advertising Initiative – http://www.networkadvertising.org
United Kingdom
International Stockists